OPEN TIME
Mon-Sun | 24 Hours
Dispatch Phone #
Houston: (713) 913-5212
College Station: (979) 231-7002
FAQ
ULTRA FAST RESPONSE TIMES
Frequently Asked Questions
Why Would I Need to Be Towed?
There are several reasons why your vehicle may need to be towed. You may need a towing service if you were involved in a car accident, you have a flat tire and no spare tire, you have multiple flat tires and only 1 spare tire, your engine overheated, your transmission is having issues, your vehicle has an electrical issue (bad sensor or relay), your vehicle doesn’t start even after a battery boost, or you ran out of gas and will not start back up even after you have put fuel in the tank.
Yes, it is extremely likely that they will reimburse you for any reasonable costs for towing or roadside assistance. But, it is important that You contact your insurance provider, or look at the policy to see how much they will reimburse or what the stipulations are, if any. Always ask for a receipt when towed or roadside service is provided if you have paid yourself. Digital receipt is the best to ask for.
We hope this never happens to you, but accidents do happen. In this case, You must request a towing company you wish to use to the officer on scene. He may call for another towing company if they have a contract or the towing company you requested will take to long to get there. In this case, you can always use that company or ask them to place in a parking lot nearby until your company arrives to get you and your vehicle.
Towing fees are different for various reasons. It depends on the make and model of your vehicle, the location and distance it is being towed, and if it needs special equipment to be towed. The Q is easy, check out our rate page, or give us a call anytime for a fast quote.
The Q provides towing and roadside services for all of the Bryan – College Station area, and ALL surrounding areas. We do go into the Houston Northwest area quite often as well.
The Q does not tow these type of vehicles and concentrates on light cars and trucks. This keeps overhead costs down and allows us to provide these services at a much more affordable price.
All-wheel-drive (AWD) vehicles require a flatbed or a tow truck with dollies. Each does the same job and lifts all 4 wheels off the ground as it is being towed. Both are safe. Do not let anyone tow your vehicle with a regular tow trucks that does not use dollies.
Never allow a Front-Wheel-Drive (FWD) or a Rear-Wheel-Drive (RWD) to be towed from the drive wheels. The drive wheels must be off the ground while being towed. The No-Drive Wheels may indeed be on the ground as they are designed that way.
Most towing companies will charge a little more to a great deal more on weekends and holidays. The Q does not. Our prices are the same regardless if it is the weekday, weekend, or holiday.
There are some questionable tow trucks on the road, as everyone sees now and then. Licensed tow trucks in the State of Texas, licensed by the Texas Department of Licensing and Regulation (TDLR), are required to be inspected regularly for road worthiness, as well as be operated by licensed tow truck operators, also licensed by TDLR, that requires background checks and training and certification requirements. The Q is a fully TDLR licensed and insured company and adheres to all State and Federal requirements, ESPECIALLY safety measures for road worthiness of all of our trucks.
Towing is not rough on vehicles if performed correctly. They were designed to be towed in certain ways. Each vehicle has its own specifications by the manufacturers and we follow each strictly.